What is a BPO and how does it work?
Do you know what is BPO? Why is there so much demand for BPO in today's time. Business process outsourcing is like a contract. Here the non-primary business activities and functions of a company are given to a third-party provider to perform on a contract basis. There are many services available in BPO industry like payroll, human resources (HR), accounting and customer / call center relations etc.bpo, full form, stands for, meaning, what is, description, acronym for, abbreviation, definitions, full name
What is a BPO and how does it work? bpo full form and meaning |
The BPO sector is also known by another name, which is called Information Technology Enabled Services (ITES). Business process outsourcing (often also called BPO) in layman’s terms. If its definition is understood properly, then it can be said that "This is a process where a company shares some of its business functions (responsibilities) with a third party organization, because that organization They are fully capable of doing work, and these are the things that companies cannot do by themselves or do not want to do them.
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In simple language, it is a process where such work is given to the experts to do things that they cannot do themselves. So today I thought why not give all the information about BPO to your people so that you too will be able to understand it. Then without delay let's start and know what this BPO is and why it is so important.
Business Process Outsourcing
BPO is the full form of business process outsourcing. This means that when a company is unable to do all its work on its own, then they seek the help of other companies that have mastered that task. By doing this they get great benefit in their work. They get their work in time and their cost is also normal. If we talk about these processes or work, then customer service, technical support, billing administration etc. are mainly in it.
Type of bpo job
There are mainly two categories of BPO.
1. Front-office customer services (eg tech support)
2. Back-office business functions (such as billing).
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